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This is a follow-on to my question on 24 November, responded to by Chris.

Chris asked for the hob model number but the number I identified was not accepted on your order page as a valid model number. The only information visible on the Neff cooker hob is, 'Ceran Schott 5650039750'. I note from one of your published reviews that a customer had the same issue with the aperture at the back of the knob[ shape at right angles to fitting] but used the knob anyway with the 'on' position being off and vice-versa. Would it be safe to use the knob in this way?

By Lynn - Enfield - 26 November 2014

Answer this Question (1 Answer)

  • Chris from eSpares
    Chris at eSpares says...

    If the knob is 180 degrees out (points bottom not top) you could mark with a paint or nail varnish a new indicator mark and cover the old. The model number under the hob will show a group of letters and numbers like T2124N1EU/01 If you find this in the instructions or underneath you can order the correct knob.

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Cooker Control Knob - Black & Silver Stock Number: ES976248

Genuine spare part compatible with select Neff cookers

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